Payment Policy

At Spanish Cleaning Products, we aim to make every payment simple, secure, and transparent. This policy explains how we handle payments and what you need to know before completing your purchase.

1. Accepted Payment Methods

We accept payments exclusively through Shopify Payments, which supports the following methods:

  • Major credit and debit cards (Visa, Mastercard, American Express)

  • Apple Pay

  • Google Pay (where supported)

We do not currently accept any other payment methods.

2. Payment Security

All transactions are processed securely through Shopify Payments, which uses industry-standard encryption and PCI compliance to protect your financial data.
We do not store or have access to your full credit or debit card details.

3. Payment Timing

Payment is taken at the time you place your order.
Your order will not be processed or dispatched until payment has been successfully received.

4. Pricing and Currency

  • All prices are listed in GBP (£) and include VAT where applicable.

  • Prices are confirmed at checkout.

  • Any discounts or promotional codes will be applied before the final payment is made.

5. Payment Errors or Failures

If a payment fails:

  • Your order will not be processed.

  • You will receive an email notification.

  • You can attempt payment again once the issue is resolved.

If problems continue, please contact us at conatct@spanishcleaningproducts.shop  or by phone at +441513742909.

6. Refunds and Cancellations

Refunds are always issued to your original payment method through Shopify Payments.
For cancellations or returns, please refer to our Returns & Refunds Policy for full details.

7. Contact Information

If you have any questions about payments or need help with a transaction, please contact us:

Spanish Cleaning Products
Email: conatct@spanishcleaningproducts.shop
Phone: +441513742909
Address: 133 Knowsley Rd, Bootle, Liverpool, L20 4NJ, United Kingdom